President's Message:

Jury Systems Design Incorporated thanks you for the opportunity to propose a feasible solution to your growing system needs at Flin Flon Airlines. After extensive meetings, we have prepared the functional specification and management plan we hope will be suitable to your business needs. We look forward to future discussion with your management team as well as the employees whom will be using the system. Again, thank you for the opportunity to do business together.

Overview of the Air Travel/Itinerary Coordination System (ATICS)

ATICS represents a software tool that models core business processes at Flin Flon Airlines with respect to processing customer travel plans and maintaining fleet information to accommodate customer travel. The core business processes were outlined in the informational requirements specification provided by Flin Flon Airlines.

ATICS will be a system tailored to a small growing airline company. The objective of ATICS is to replace all common functions currently conducted on a manual basis with a tool which will greatly expedite the speed of which business transactions are completed by booking agents and system administrators. Of critical concern is to maximize the system usability to facilitate the ease of learning the system.

ATICS will operate on the basis of requiring only a minimal amount of information from the staff who use the system; once the minimal amount of information is entered into the system, ATICS will search for all corresponding data and display this onto the screen for both booking agents as well as system administrators.

ATICS will be designed in a flexible manner to allow booking agents to handle the day-to-day operations pertaining to passenger bookings. ATICS will also be able to satisfy the needs of system administrators with their business control efforts. The critical functions of ATICS are summarized below, and are classified by booking agent functions and system administrator functions.

Booking agents will be able to perform a number of essential functions using ATICS:

System administrators will be able to perform a number of essential functions as well:

Benefits of ATICS

In reviewing the informal requirements specification, several benefits will be derived by implementing ATICS. The highlights of these are outlined below.

Hardware and Performance Requirements

Two hardware options have been identified. One is PC based and the other is UNIX workstation based. The best cost/performance solution will include a Sybase database server with PC's providing the user interface. All booking agent queries must be completed in 3 seconds. System administration queries must be completed in 5 seconds. The network connecting the database server and PC's must be secure from outside access.