Electronic Meetings - CSCW and GDSS

Factors contributing to the success of groupware systems

Electronic Mail is an example of a successful groupware :

Groupware is successful when

• subordinates can benefit from using the system
  This motivates more users to use the system.
  
  • Anyone who has a message to communicate has to do extra work in
    typing out the message.
    

• its operation is compatible with social practices
  
  • People can apply social conventions to the conversational
    format of mail message
    

• the system is flexible to use
  
  • The asychronous, informal nature of electronic mail makes
    it flexible to use