buttons - graphic images on a windows style display that look like buttons. A user pushes a button on a screen by placing the mouse cursor over the button and pressing the left mouse button.

click - this refers to the action of pressing the left mouse button.

credit limit - customers will be allowed only a certain value in outstanding bills before they will not be allowed to order. The credit limit will be set by the administration customer rather than by the salesman.

customer identification number - a number unique to a given customer by the system, and for the use of the system. Although customer names can be similar, or even identical, the customer identification number will always be unique.

discount - refers to the four different types of discounts that customers can get. 5% off of initial orders, 10% off of orders over 10 boxes, 15% off of orders of over 50 boxes, and any other discount that the salesman is willing to give.

double click - clicking twice in rapid succession. See click.

filter - a process by which unwanted information can be extracted from a list. The resulting list should be easier to extract useful information from.

frozen - the information appearing in the given window is able to be altered. Often frozen information is a lighter shade of gray then would normally be expected.

invoice - a paper copy of the order information. The customer is usually supplied with one copy as a receipt and bill for the order, and other copies are usually filed for the reference of the company.

optimal - the best possible solution to the problem.

product - refers to the 7 main types of forms sold by Business Forms Incorporated. Invoices, inventory tracking, payroll time sheets, packing slips, shipping manifests, receipts, and application forms.

product identification number - a number used both by the system and by the warehouse to keep track of the product. Although names can be similar, and sometimes even identical, the product number will always be unique.

product type - the product types for Business Forms Incorporated are single sheet, carbon copy, and computer form. These are the three types of form available for each of the seven products.

prompt - an action of the system by which it requests information from the user about an action that the system does not have decision power over.

sector - a given sales territory will be divided into sectors, which will be used to optimize the delivery and sales route.

sort - a process by which a list is organized in some particular order.

window - a graphic image on the monitor that contains a specific set of information. Several windows can be opened at any one time by the user.