Customer Comments on Overall Design Document

As we started our review of the document, we were disappointed to find that the Overall Design Document was not complete and ready for us to examine. At the time of our review, the entire document was not available to us. This greatly disrupted our review process of the document. We would appreciate reports being submitted on time.

The version we finally received was still missing:

From the portion we were able to review, we have the following comments:

At the time of review, there was no facility for updating book information. We would like some means of doing this.

We expected a professional report from Nexus Corporation. Instead, we received a poorly written document with numerous inconsistencies and errors. Improvement will be required for our business relationship to continue.