Households: Primary information required for household is as follows: -Name (surname, first name) -Address (street, house number, apartment number and postal code) -Phone number Secondary information that is required consists of the following: -Details of what newspaper or magazine the household is currently subscribed to. -Present credit on the household account. A positive balance will imply a prepayment on the account. While a negative balance implies past due. -A notes section to help the delivery people be aware of any special instructions indicated by the household. For example, Leaving the newspaper in front of the door instead of leaving it in the mail box. -A route name to identify which route the household is related to. Functions: Add - The system must be able to include a customer to our data base. Delete - The system must be able to remove a customer from our data base. Modify - The system must be able to change any of the above information on damand. Suspend - The system must be able to hold a customer account for a specific time period or indefinitely. This option is used when household goes on vacation or other reasons.