Overall Design Document
CPSC 451 Supplier Group #1

Department of Computer Science
University of Calgary
26 January 1997

Page maintainer: Terrence Asgar-Deen
terrence@cpsc.ucalgary.ca

  • Terrence Asgar-Deen
  • Patrick Chan
  • Thomas Hui
  • Carsten Jaeger
  • Matthew Johnson
  • Brian Low
  • Hoang Nguyen
  • Kevin Pattison
  • Csaba Suveges
  • Jeremy Tang
  • Leena Thakkar
  • Al-Amin Vira
  • Lin Zhang

  • Executive Summary

    dHACs Software is proud to present a new form of data tracking and book keeping system. For many years, dHACs Software has been involved in the production and roll out of various custom software packages, and in every case, the systems have helped companies realize their missing potential in speed and efficiency over the pen and paper trail method. The net result is great cost savings in administration, allowing companies to service their customer's needs faster and more effectively in the face of increasing competition.

    This system will provide Peachy Business Forms the flexibility and robustness of the traditional book keeping method along with some additional exciting features only available in the electronic medium. It is designed using the latest software technology and has the capability of interfacing with any electronic system that may make its way to Peachy Business Forms in the future, allowing limitless utilization. As for the power provided from system features themselves, the software will prove to be highly adaptable for a variety of applications. The system can report all back orders, current orders, sales volumes for a particular customer or product and will be able to produce them instantly on demand. If a certain client needs to be contacted for a re-order, the system can even remember the day when they expect to be contacted again. Every detail about a product can be stored allowing customer service representatives to quickly answer customer inquiries about certain features of the products sold at Peachy Business within a single view screen. Management can also use the system as a forecasting tool by deriving sales histories from the stored data. The buying habits of certain clients can be easily identified by simply viewing the various screens or reports. In short, there are many possibilities for the use of this adaptable system, and Peachy Business Forms will undoubtedly benefit from the plethora of features included in the system package.

    dHACs Software believes strongly in staying attuned with the needs of the customer and a responsibility that extends itself much further than the product development cycle. After the implementation phase, dHACs Software will offer training and system support services for the first year in order to make the transition to the new system a pleasant and orderly experience. In addition, dHACs software will also recommend and purchase new hardware as well as offer system upgrade services at reduced rates. As one of the company’s main operating policies, it is the intention of dHACs Software to establish a long and enduring relationship with Peachy Business Forms that will continue long after delivery.