Customers are up the final destination of papers and magazines. Customers are the ones that pay Northam for each product. They also have the power to lodge complaints.

In the Mammoth system there are three types of customers: Households, Retail Outlets, and News Boxes. They all use a similar interface to accomplish all functions. Follow the links to the tutorial of you choice

• Households are customers that have all deliveries made my a carrier. Their magazine subscriptions are paid in advance and newspapers are billed at the end of each month.
• Retail Outlets are customers that are invloved in large scale reselling of publications. Their accounts are consignment based and have direct delivery of publications by Northam delivery trucks.
• News Boxes are not customers in the strictest sense but are best served by the system if they are viewed as such. They are under the direct supervision of Northham Publications and as such are are serviced directly by Northam delivery trucks.