Finding a Retail Customer Record

To Find a Customer Record

1. Decide on which characteristic of the customer you wish to search the database for. This characteristic can be any of the fields which make up a Record.
2. Position the mouse over the field that you wish to search upon.
3. Right mouse click.
4. This will launch the MS-Access Find Dialogue box. Enter the data into the search box.
5. Press the OK button of the dialogue box and the system will return the Customer or Customers corresponding to the search parameter. If there are multiple records found the user will have to select the appropiate record from the list of customer records by clicking on the desired record. If only a single record is found the Household Customer interface will be displayed with that record. If no records are found the interface will remain unchanged and a message stating that no matches were found.

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