The immedidate beneficiary is the manager or secretary who
initiates a meeting. Additional work is done by group members
who would not otherwise maintain the electronic calendar.
The primary beneficiary is the project leader or manager.
Other members in the project have to enter considerable
information about their tasks and completion time for the
The inequality of work and benefit discourages group members from
using the system. Low use of the system will lead to the replacement
or withdrawn of the groupware.
group decision support system :
The explicit record of opposing positions may be politically
unacceptable to a manager who wants to project a strong
impression of consensus in the group.
It is difficult to make such implicit knowledge available to the
computer. Moreover, people tend to keep this implicit knowledge
allow exception handling
Ad hoc arrangements that are for the best interest of the group
may not be compatible with the discipline imposed by the system.
Unless the system is backed by the upper level management. The
system will be withdrawn because it is not compatible with the