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- Comment:
-
Access for the sale of items should be limited to in store
terminals only. Remote access should not be allowed.
- Response:
-
Access for the sale of items will be restricted to terminals within
the store. Sales will only be made from the cash register.
- Comment:
-
The company manager seems to be a bit of a security problem.
Since each franchise is individually owned, the manager of the
company should not be able to modify information about individual
stores. Any control the company manager has over each store will
be handled separately from the system.
- Response:
-
Access of the company manager will be reduced to read-only access
to all of the store databases. He/she will continue, however, to
have partial access to the stores data. This includes the ability
to add new stores, and delete others.
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User Interaction Comments
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- Comment:
-
The find function (of the Orders interface) is not powerful
enough for our purposes. We need to be able to search by UPC,
description, comments, category, and unit price (and range of unit
price).
- Response:
-
These criteria will be added to the find function of the Orders
interface.
- Comment:
-
The mechanism for adding and removing inventory items from the
database is not obvious. Please clarify this point. NOTE: The
addition and deletion of inventory items can only be done at the
warehouse.
- Response:
-
The mechanism for adding and removing inventory items is further
described in this (overall design) document. As for the addition
and deletion of inventory items, these operations must be done at
the store level since each store has its own inventory database.
Grocery items may only be added and deleted from the warehouse.
- Comment:
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We are concerned about the reliability of our system if
information is stored in each of the workstations that are used by
employees. You mentioned redundancy for the server, but what about
the workstations? Are they simply dumb terminals?
- Response:
-
The database is stored on the server, and not on the individual
workstations. The only information kept on the terminals is the
GUIDOs software.
- Comment:
-
Disk redundancy was mentioned, but what if another part of the
server fails. How do we go about recovering the system in the
shortest time possible. (This isn't really a software feature, but
more a set of policies that we need you to provide as consultants)
- Response:
-
SquidSoft has recently hired a highly trained and qualified support
staff for on-site software and hardware concerns. A toll-free 24
hour help line has also been implemented for the exclusive use of
Calgary Foods employees.
- Comment:
-
We are concerned that if information is stored on each of the
workstations, that the theft of the workstation might result in the
loss of important information. (eg. invoices, etc.). This might
require that the workstations store no information and simply act
as dumb terminals.
- Response:
-
Since the data are stored on the server, this is not a concern.
- Comment:
-
We expected some more information regarding the kind of network
that we will need in order to implement this system between our
stores.
- Response:
-
The network on which GUIDOs will be based on is a common Wide Area
Network, using regular land phone lines. Networks of this kind are
very robust and reliable, so there need be no concern for data loss.
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